Returns Policy


WHAT can be returned?
All change of mind returns can be returned if in resaleable condition [ unopened and unused ]. All Faulty goods please contact us first by phone or email.

WHEN do items need to be returned by?
Please advise us by phone or email within 7 days of receiving goods.

WHERE do items need to be returned to?
All returns should be sent to unit 7 / 750 Pittwater rd Brookvale 2100

HOW do customers return items?
All iteams must be packed properly to avoid damage and include a copy of your purchase invoice.

SHIPPING for returns ? 

For change of mind returns the customer is responsible for freight charges to Professional Salon Suppliers Brookvale.

CREDIT for returns?
For change of mind returns we will fully refund minus original delivery charge. Please allow 3 - 5 days upon receipt of goods.

Instore return option?
If you would prefer to return you goods in person , Professional Salon Suppliers is located at unit 7 /750 Pittwater rd Brookvale 2100. Our hours are Monday to Friday 8.00am - 5.15pm.